Service Desk Technician

Ref: 101918_1565713789
Posted: 13/08/2019
Type:
Location: Cambridge, Cambridgeshire
Salary: £19000 - £22000 per annum

Apply to Alex MacDermott

Website Hunter Selection

IT Support Engineer – up to £22k – Windows – Support – Microsoft – Cambridge

An exciting opportunity has arisen to join a leading educational organisation. You will b joining an expanding team in Cambridge, working as an IT Support Engineer in excellent supportive surroundings.

The role is predominantly 1st Line of the internal systems, but within a small team you are very hands on and will expand your knowledge quickly. You’ll have a great personal approach, within a people focused organisation. Working on installation, repairs, updates or networking issues, and many other activities in between, being one of the go-to people within the organisation. You’ll also have a great opportunity to get involved in application support as well.

The individual will be required to have previous exposure to an IT Support environment.

A passion for IT is a must! As the team is growing, you will gain hands-on experience quickly, in multiple areas of IT Support.

As a member of the IT Support team you will be:

– Supporting all end users throughout the in-house systems – Active Directory, Office 365

– Working on the configuration, installation and support of organisational networks, email, intranet and web systems

– Taking ownership of incidents and requests

– Maintaining various areas of hardware and software; Desktops, Laptops, Tablets, peripherals, etc

-To identify appropriate issues to refer to 2nd line support

– Testing new software and hardware platforms, before roll-out, accounting for any possible issues

– Documenting errors, failures and hardware removals accurately and in a timely fashion

– Keeping up to date with the world of IT, possibly using your knowledge to implement new ideas and strategies

Educated to graduate level within an IT related subject, however, in-depth relevant experience may supersede this qualification.

This is a brilliant and exciting role, which is perfect for anybody looking to expand their career as a key part of an IT Support team!

Apply now!

If you are interested in this role or looking for something similar, please contact Alex MacDermott directly or click Apply Now!
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